FAQ - Homestead Apartments in Grafenwoehr

Frequently Asked Questions


Since 2006, The Homestead Hotel & Properties have been serving American & International Travelers in Grafenwoehr. 

Our extensive listing of amenities and superior service brings military guests and civilians back to The Homestead time and time again!


We are dedicated to providing some of the very best temporary-lodging in our area.  Relax, Recharge, Rest Assured!

We Speak Your Language!

We are a family ran and operated business, providing superior accommodations and service.

Our dedicated staff is ready to assist you!  We have representatives from America and Europe with a host of languages spoken: English, German, Spanish, Italian, and Romanian.


Amenities & Services

Yes, every property has safe, fast, and secure WiFi.

The Homestead Properties offer extensive American, English, and International TV viewing, extensive American programming includes AFN, popular American Sports and Movie Channels, plus international satellite programming in English, German, and Spanish.

The Homestead Hotel & Properties provide free of charge local calling in Germany and long distance calling to the Continental USA.

Depending upon the location and guests’ needs, maid service is provided 2-5 times per week. Saturdays and Sundays are self-catering.

Yes, all bedding, towels, and toiletries are included.

Yes, all properties have full kitchens, fully equipped with small and large appliances, cutlery and dishes, cooking pots and pans, everything to settle into your temporary apartment.

We provide coffee, teas, sugar, salt and pepper.

No, however, the kitchen area is self-catering. Guests should wash dishes, and clean the kitchen area.

Yes, all apartments have their own private washer and dryer. The main building, Suites 1-5, in Grafenwoehr has a shared large complimentary laundry room.

No, summers here in Germany are mostly moderate, and the evenings are cool. Fans are available.

No, all areas of The Homestead Hotel & Properties are non-smoking. Designated exterior smoking areas are available, and a few apartments with extra large balcony to allow smoking. Please inquire!

Yes, with advanced notice prior to arrival pack and plays are available. Upon initial inquiry, please communicate needs, and ages of children. We have many types of bedding options for toddlers and children.

Yes, certain apartments are pet friendly. Prior approval is required. Please review the pet policy requirements.

Please email us directly.

Rates & Logistics

Nightly single occupancy in any one of The Homestead Hotel & Properties is 115 - 130 Euro + 7% Tax, and based upon availability. All rates are within Government, TLA, and Per Diem requirements. Add an additional 30 Euro nightly per additional guest per night.

Please contact us via email for availability, rates and further information after you have carefully reviewed the Reservations and FAQ pages. Fill out the guest request form with as much information as possible. Please be specific regarding your needs, i.e., dates, number of adults, number and ages of children, pets, and any other needs. Military personnel and families are required by the military to secure a Certificate of Non-Availability (CNA) from the Grafenwoehr Military Lodge in order to stay in an off-base hotel. Please send us an electronic copy or photo shot of the CNA. Civilian guests are not required to secure a CNA.

Complete the guest request form

;

provide CNA if military, and provide valid credit card information. Upon receiving all, we will issue a firm confirmation, confirmation number, and complete details of your reserved property, check-in information, etc.

The Homestead has been doing business in Grafenwoehr for the last 11 nights, and it is our goal to best assist military and civilians coming and going from the area. Please contact us immediately if your dates change so that we can rebook your dates, cancel, or offer the apartment to another guest on our wait-list. No shows are charged for the first night as confirmed. Communication with The Homestead is very important.

We do not staff a 24/7 front desk. Upon confirmation, check-in information will be provided via email.

Upon confirmation, check-in information will be provided via email

Yes, The Homestead is primarily extended-stay lodging. There is a 3-night minimum stay-policy.

The number of nights for extended stay guests depends upon their needs. Extended Stay Guests, those with an indefinite date of check-out are confirmed for a maximum of 20 nights and based upon receipt of and number of nights verified on a certificate of non-availability, (CNA), a maximum of 20-60 nights per any CNA if issued from the military lodge. After the maximum of 20-60 nights, availability is determined on a night-to-night basis. Guests will be notified if continued availability is not possible and provided a 48 Hour Notification of Check-Out. Please communicate clearly lodging dates and when departure will take place as soon as possible. We are happy to extend your stay if there is availability. Civilians are asked to communicate, as soon as possible, their date of departure when possible.

No, however, valid credit card information is required prior to a firm confirmation being issued. Please review the policies and cancellations overview.

Guests who stay for less than 10 nights will be charged upon departure. Guest who stay in excess of 10 nights will be charged every 10 nights.

Nightly rates are all within Government TLA, TQSA, and Per Diem. When staying in an off-post hotel, guests pay the hotel directly and then file their paid invoices with their finance office to be reimbursed. It is the guests’ responsibility to timely file their invoices with their finance office for reimbursement.

Typically check-in is at noon and also check-out. Earlier check-in is possible if communicated 24 hours in advance, also late 1400 check-out is available if communicated 24 hours in advance also. Early arrival and late departure is not always possible because of high lodging demands.

Yes, if coordinated prior to arrival with 24-hour notice.

Yes, given The Homestead’s excellent reputation and superior accommodations, we often maintain a wait-list. Travel plans do change, so please check with us on availability, even at the last minute.

Yes, we happily accept VAT forms that need to be provided and communicated prior to charges.

Upon arrival, guests are required to complete the guest registration form. Prior to departure, your credit card will be processed. The invoices will be processed, stamped-paid-in-full, scanned, and sent to you as a secure PDF for your records, and for easy filing with your finance office.